How we collect, use, and protect your information when you visit our Site or purchase our Products.
This Privacy Policy explains how Viral By Design ("we," "us," "our") collects, uses, discloses, and protects information about visitors to our website (the "Site") and purchasers of our digital eBooks, templates, toolkits, guides, playbooks, and other downloadable resources (the "Products"). It applies to customers worldwide, including individuals in the European Economic Area (EEA), the United Kingdom, and other regions with comprehensive data protection laws such as the GDPR and CCPA.
We collect information in the following ways:
We use cookies and similar tracking technologies to operate the Site, remember your preferences, understand how visitors use our content, and measure the performance of our marketing. Cookies may be set by us directly or by third-party services we use, such as analytics or advertising providers.
You can control or disable cookies through your browser settings; note that some parts of the Site may not function as intended if cookies are disabled.
We use Google Analytics to understand how visitors interact with our Site — for example, which pages are viewed, how long visitors stay, and which products generate the most interest. This data is generally aggregated and used to improve our Site and offerings, and is handled according to Google's own privacy practices.
Checkout and payment for our Products is handled by our third-party payment processor, Selar. When you make a purchase, your payment details are submitted directly to and processed by Selar under its own privacy policy and security standards. We receive confirmation of your purchase and limited order details (such as your name, email, and the product purchased) but do not receive or store your full payment card information.
If you subscribe to our mailing list or provide your email at checkout, we may send you product updates, promotions, and related content using an email marketing platform (such as [Insert Email Platform, e.g. Mailchimp / Klaviyo]). Every marketing email includes an unsubscribe link, and you may opt out at any time. Transactional emails related to your purchase (such as receipts and download links) are sent regardless of marketing preferences, as they are necessary to deliver your Product.
If our checkout or delivery platform requires you to create an account to access your downloads, the information associated with that account is subject to both this Privacy Policy and the account provider's own privacy terms. You are responsible for keeping your account credentials secure.
We may track basic information about product downloads — such as the date, product purchased, and number of times a download link is accessed — to prevent unauthorized sharing, provide customer support, and understand product usage. This tracking does not involve monitoring the content of files after download.
We work with trusted third-party providers to operate our business, which may include payment processors, analytics tools, email marketing platforms, hosting providers, and embedded tools (such as scheduling widgets or chat support). These providers only receive the information necessary to perform their function and are expected to handle it in accordance with applicable privacy laws. We do not sell your personal information to third parties.
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to fulfill the purposes described in this policy — including maintaining purchase records for accounting and legal purposes, providing customer support, and complying with our legal obligations — after which it is securely deleted or anonymized.
Depending on where you live, you may have the right to:
To exercise any of these rights, contact us at sales@viralbydesign.co. We will respond within the timeframe required by applicable law.
Our Site and Products are intended for business and adult use and are not directed to children. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can delete it.
We serve customers worldwide. Regardless of where you access our Site or purchase our Products from, your information may be transferred to, stored, and processed in a country different from your own, which may have different data protection laws. Where required, we rely on appropriate safeguards (such as standard contractual clauses) for such transfers.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.
If you have questions about this Privacy Policy or how we handle your information, contact us:
Viral By Design
Email: sales@viralbydesign.co