A 116-page, step-by-step blueprint for building, launching, and monetizing ShowUp — an AI no-show-risk scoring engine, automated deposit and reminder system, and AI-ranked waitlist backfill platform for HVAC, plumbing, and other local-service businesses. Written for a solo founder or a small team, not a venture-backed engineering org.
Every missed appointment costs a local-service business a technician-hour it can never recover, at a moment when skilled-trades labor is genuinely scarce. Meanwhile the customer side of the same appointment — no visibility into arrival time, no easy way to reschedule — quietly pushes people to book a competitor instead. Almost nobody is building the two-sided fix.
The book walks you through building all four connected pieces — sequenced so a solo founder can validate the core loop with a no-code MVP before writing production code.
Combines booking history, timing, and response behavior into a plain-language risk score, so the business knows which appointments need a deposit or extra follow-up before they're missed.
A configurable SMS/email reminder cadence plus Stripe deposit collection, so confirmation and payment protection happen without a dispatcher lifting a finger.
Ranks waiting customers by fit, reliability, and route impact, and automatically offers a cancelled slot to the best match — recovering revenue that would otherwise sit empty.
Gives the business a plain-English weekly view of no-show rate, revenue at risk, and revenue recovered — and gives the customer live technician ETA and one-tap confirm/reschedule/cancel.
Every chapter is ShowUp-specific and grounded in real competitor and market research — not generic startup advice. Every unverified number is labeled Assumption, Hypothesis, or Projection, on purpose.
10 ready-to-paste prompts across no-show prediction, cancellation analysis, waitlist outreach, customer messaging, and business insights — each labeled where it should really be deterministic code instead.
Discovery interview scorecard, pilot readiness checklist, 90-day launch tracker, failure-mode early-warning checklist, and a pre-launch legal checklist.
A consolidated, build-ready index of every artifact this book equips you to produce — the single reference to hand a developer or co-founder on day one.
Awaiting first reader review.
Awaiting first reader review.
Awaiting first reader review.
No. ShowUp is a fictional, illustrative product built for this book to teach the complete process of designing, building, and launching a scheduling-reliability SaaS. Every ShowUp-specific number in this book — its customers, its revenue, its case studies — is a labeled assumption, hypothesis, or projection, not a measured result.
No. Chapter 31's no-code MVP plan and the Final Chapter's 30-day plan are both designed to be executable by a non-technical founder using off-the-shelf tools (Airtable, Bubble, Zapier, Stripe, Twilio), before any custom engineering is required.
Every statistic is labeled as a VERIFIED FACT with its named source and year, or explicitly flagged where the underlying research is directional rather than confirmed. See the sourcing table in the Introduction and the full competitor research in Chapter 21.
Chapter 21 researches ten real named competitors' public pricing and features side by side. As of this research, none has a publicly documented AI no-show-risk score or automated waitlist-backfill mechanism — a real, if narrow and re-checkable, gap this book is built around.
Yes — this book is designed as a working template. Treat every dollar figure, cadence, and script as a starting point to test and adjust with your own real data, not a fixed formula.
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